A reservation books a room for a guest between a check-in and a check-out date. You create one by searching for available rooms and then reserving one.

To Create A Reservation

• Log in to the web app and select your organization.
• Go to Hotel Management and click New Reservation (or open Reservations and use the add button).
• Set your search criteria:
  • Room Type — choose a specific type or leave it as Any.
  • Guests — the number of guests. Rooms that can't fit this many are excluded.
  • Check In / Check Out * required — the stay date range.
• Click Search to list the rooms that are free for those dates.
• Click Reserve next to the room you want. A dialog opens with a live cost preview (nights × price per night, plus tax).
• Fill in the guest details:
  • Room * required
  • Guest Name * required
  • Guest Phone * required
  • Guest Email — [optional] used to email a confirmation.
  • Guests — number of guests.
  • Tax (%) — [optional] applied to the room charge only.
  • Special Requests — [optional].
• Click Reserve to save. The reservation is created as Pending and can be paid, checked in and checked out from its detail page.

A room can only hold one active reservation for a given date range, so overlapping bookings on the same room are prevented.