Billing items are extra charges added to a stay — e.g. Minibar, Late checkout fee or Breakfast. You can keep a reusable catalog of billing items and then add them as charges to a specific reservation.

1. Add A Billing Item To The Catalog

The catalog holds reusable charges you can quickly reuse later.

• Log in to the web app and select your organization.
• Go to Hotel Management → Billing Items.
• Click Add and fill in:
  • Description — e.g. Minibar, Late checkout fee.
  • Amount (net) * required — must be greater than 0.
  • Tax Percent — [optional] tax rate for this item.
• Click Save. The total is calculated as amount plus tax.

2. Add A Charge To A Room / Reservation

Charges are attached to a reservation (the room the guest is staying in) and appear in that reservation's balance.

• Go to Hotel Management → Reservations and open the reservation for the room.
• In the Billing Items card, click Add.
• Fill in the charge:
  • Select existing item — [optional] pick a catalog item to auto-fill the description, amount and tax.
  • Description.
  • Amount (net) * required — must be greater than 0.
  • Tax Percent — [optional].
  • Status — Pending, Paid or Cancelled. Defaults to Pending.
• Click Save. The charge is added to the reservation's total and must be settled before checkout.

You can edit or remove a charge from the same Billing Items card on the reservation.